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Privacy Policy

Privacy Policy for ShredStudio

 

Last Updated: 20/11/2025

 

1. Introduction

Welcome to ShredStudio. We are committed to protecting your privacy and handling your data with transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shredstudio.co.uk and use our services, including reading our blog and purchasing products from our store.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.

2. Information We Collect

We collect several types of information to provide and improve our Services to you.

  • Personal Data You Provide Voluntarily:

    • Account Information: When you create an account, we collect your name, email address, username, and password.

    • Order Information: When you make a purchase, we collect your billing and shipping address, phone number, and payment information (e.g., credit card details, which are processed by our secure payment processors like Stripe or PayPal—we do not store full card details on our servers).

    • Communication Data: When you contact us via a contact form, email, or customer support, we collect your name, email address, and the content of your message.

    • Blog Interaction: When you comment on a blog post, we collect the data shown in the comments form, your IP address, and browser user agent string to help spam detection.

    • Newsletter Sign-up: When you subscribe to our newsletter, we collect your email address and potentially your name.

  • Information Collected Automatically:

    • Usage Data: We automatically collect information about how you interact with our Site. This includes your IP address, browser type, device type, pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

  • Information from Third Parties:

    • We may receive data from platforms like Facebook, Google, or other advertising partners if you interact with our ads on those platforms, in accordance with your privacy settings there.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To Provide and Maintain our Service: To create and manage your account, process your orders, process payments, and arrange for shipping.

  • To Communicate With You: To send you order confirmations, shipping updates, and respond to your customer service requests. With your permission, to send you our newsletter, fitness tips, and promotional materials.

  • To Improve Our Site and Services: To analyze how you use our Site (e.g., which blog posts are most popular, which products are most viewed) so we can improve our content and user experience.

  • For Marketing and Advertising: To deliver targeted advertisements to you on other websites you visit. To measure the effectiveness of our advertising campaigns.

  • For Security and Fraud Prevention: To monitor and prevent fraudulent transactions and ensure the security of our Site and users.

4. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:

  • Performance of a Contract: Your data is necessary to fulfill the order and shipping contract with you.

  • Your Consent: For sending marketing communications. You can withdraw your consent at any time.

  • Legitimate Interests: For improving our Site, ensuring security, and for direct marketing in a way you would reasonably expect.

5. Sharing Your Information

We do NOT sell your personal data. We may share your information in the following situations:

  • Service Providers: We share data with trusted third parties who assist us in operating our website, conducting our business, and serving our users. This includes:

    • Payment Processors 

    • Shipping Companies 

    • Email Marketing Platforms

    • Analytics Providers (Google Analytics)

  • Legal Obligations: We may disclose your information where required by law or to respond to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, sale, or acquisition of all or a portion of our assets, your data may be transferred.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Order Information: We will retain this data for as long as your account is active or as needed to provide you services, comply with our legal obligations (like tax and accounting laws), resolve disputes, and enforce our agreements.

  • Marketing Data: We will retain your data for marketing purposes until you unsubscribe or ask us to delete it.

7. Your Data Protection Rights

You have the following rights regarding your data:

  • Access & Portability: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete data.

  • Erasure ("Right to be Forgotten"): You can request that we delete your personal data.

  • Restrict Processing: You can request that we temporarily or permanently stop processing all or some of your personal data.

  • Object to Processing: You can object to us processing your data for direct marketing purposes.

  • Withdraw Consent: You can withdraw your consent for marketing communications at any time by clicking the "unsubscribe" link in any of our emails.

To exercise any of these rights, please contact us at info@shredstudio.co.uk

8. Cookies Policy

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart).

  • Analytics/Performance Cookies: Help us understand how visitors interact with the website.

  • Functionality Cookies: Allow the website to remember choices you make.

  • Targeting/Advertising Cookies: Used to deliver ads relevant to you and your interests.

You can control cookie settings through your browser.

9. Do Not Track Signals

Our Site does not currently respond to Do Not Track (DNT) browser signals.

10. Children's Privacy

Our Service is not intended for anyone under the age of 18 . We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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